FAQ

What is an escape room? Is it like the movie SAW?

No way! That movie scarred us for life. Think more like Clue or National Treasure. Team up with other members of the group to find the clues, solve puzzles and accomplish the goal, which in a traditional escape room is to, well, escape the room. But we've added a new spin on things, so come check it out!

How much does it cost?

Tickets are $26 per person on Wed-Fri and Sunday / $29 per person on Saturday. For games scheduled outside our normal hours, the rate per ticket is $28. Please note that we do not take cash but we accept Visa, MasterCard, Discover, and American Express. We offer a 10% discount with full upfront payment for a group size of 20 or more.

Do you sell gift certificates?

Yes we do! Visit our booking page for more information.

How many people per room?

Our rooms are designed for groups ranging from 2-10, with the ideal group size being 4-8.

When should I arrive?

Please arrive 15 minutes early so we can check you in and explain the game rules to your group. If you arrive more than 10 minutes late, the rest of the group may start without you, but you are free to join them as soon as you get here. If the entire group is more than 10 minutes late, they must either forfeit time in their game in order for ConTRAPtions to maintain its schedule, or they may reschedule their group, subject to a reschedule fee equal to 60% of the original booking. Please be aware that because of schedule restraints, we are not responsible for any lost game time due to late arrival.

How long do the games last?

Each room's scenario is 60 minutes. For corporate events, we also offer a play-until-you-win option if desired, and if time permits.

Is there an age limit?

Our recommended player minimum age is 5. Families are welcome and the game is probably most enjoyable for ages 10+. Children under 12 must be accompanied by an adult in the room.

Are there any special skills needed?

No special skills, tools, or use of force is needed. This is entirely a brain challenge, and will have even better chances of success when using good communication with your team.

Refund policy: What happens if I need to cancel?

Our cancellation policy is as follows:
4 or more days before the booked date: full refund given
2-3 days before booked date: game credit to come back
Same day: no refund given

Example: if your game is on Saturday and you let us know of a cancellation on Tuesday, you qualify for a refund. If you let us know on Wednesday, you qualify for a game credit to match the value of the cancellation. Unfortunately we cannot offer refunds or vouchers for same-day cancellations. Same-day cancellations wishing to reschedule are subject to a rescheduling fee equal to 60% of the original booking. Thank you for your understanding.

Please note that a schedule change resulting in a reduction in ticket price is also subject to this policy. A schedule change resulting in an increase in ticket price can be paid for on site at the time of arrival.

Are walk-ins allowed?

Of course! Just give us a call or come in, and depending on availability we can fit you in to a game. Please note we do not take cash but do accept Visa, MasterCard, Discover, American Express.

Do I need to fill a room with my reservation?

No, you don't need to fill a room unless you want it to be private for just your group. If you don't book the room full, there is a chance you may be playing with strangers who book the other available tickets for that time slot. We have to say though, playing with people you don't know can be a blast and a great way to make new friends!

Is your facility handicap accessible?

We pride ourselves on being Fort Collins' only escape room that offers accessible rooms! All main doors, entrances, bathrooms and most of the areas of the puzzles are fully handicap accessible. A person in a wheelchair may not be able to do all the puzzles but they could certainly be part of a group doing the room.

We recommend Mafia Gallery to any guests who utilize a wheelchair, as this is our most accessible room, with all entrances and doorways measuring 32" or more. A person using a wheelchair may also be able to play Tiger's Eye, but should be informed that two of the doorways (including the game entrance) are just a couple inches under the requirement for full accessibility. This room also contains a puzzle with a one-step platform, and one area that may not accommodate a standard turn radius. Please don't hesitate to contact us if you would like more information.

Is parking available?

Yes, we have plenty of free parking at our location.

Do you actually lock us in the room?

No, we do not physically lock the door. The door is considered "locked" for purposes of the game, but you are free to leave at any time for any reason. If you do step out, please be aware that the clock will continue without you, so we recommend using the bathroom beforehand! We also ask upon your return that you don't take anything back into the room with you.

Do you offer private rooms?

Yes we do! To book a private room, simply purchase all 10 available tickets for that time slot.

We also offer private Team Building events for any occasion. See more information here!

Does everyone win?

Not everyone wins, but that is all part of the game! If at first you don't succeed, you have the option of not finding out how to beat the game if you want to book it for a second try.

Are the rooms scary?

We don't have any scare factor in our rooms (yet:) Our rooms are designed to be challenging, engaging, and fun (although they will definitely get your heart beating faster!)

Am I allowed to bring anything in the room with me?

Before the game, we ask all players to use the free lockers we provide to store their personal items, including cell phones. If special circumstances such as child care or being on call require you to have your cell phone on your person during the game, we just ask that you do not take any photos inside the room. We like to keep our secrets secret! None of our rooms require any tools, cell phones, previous knowledge, or force to solve the puzzles.